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Customer Testimonials

Testimonials

Call us 24-7 at: (540) 256-3334 or Toll-Free at: (866) 729-2215

 

3/5/2012 Jill Elders – Charlottesville, VA wrote:

Testimonials, Virginia Plumbing Heating And Air Conditioning

Testimonials, Virginia Plumbing Heating And Air ConditioningCall us 24-7 at: (540) 256-3334 or Toll-Free at: (866) 729-2215


Last weekend my hot water heater went out and I couldn’t relight it. I called about a dozen different plumbers that I found in the yellow pages and on line. If they were still in business, I had to leave messages for all accept 2 of them. A few quoted me prices over the phone and 3 of them said they would be out before the end of the week; however, I was able to get 2 companies to come out the same day I called. Let me remind you, my family has no hot water! Va Plumbing and Heating was 1 of the companies who came out promptly even though their price for installing a gas hot water heater was clearly stated on their website as $349 for labor and fittings. They also allowed me to go purchase The best 50 gallon all digital, self-diagnostic hot water heater with a warranty on parts and labor and they picked it up and delivered it at no charge! The total for the job was $919 dollars, which included the hot water heater that I did purchase myself. The next best price that I had received was about $400 more! The 2 men from Va Plumbing and Heating were knowledgeable, polite and extremely workman-like and professional. They left the work area in my basement cleaner than when they arrived! I actually purchased the hot water heater on my lunch hour and they picked it up and installed it that evening when I got home from work! They were so easy to work with! I am extremely happy with them and would tell my friend not to waste their time calling anyone else. They were very honest and fair, standing by exactly what they told me without any price change and could not have been anymore prompt!

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2/2/2012 Jack P. – Fishersville, VA wrote:
Who is the biggest name in drain cleaning? Who has the deepest pockets for advertising in this drain cleaning industry? Well that is why I called them last week. Everyone has heard of them, I assumed they were very good at what they do. Well their name begins with an R. Yes I know y’all get it! They were out to my home in Fishersville last week and cleared my main drain and charged me $375. That is no joke! That is a lot of money. They quoted me this price and they were at my home for less than 2 hours! Today, my tub was backed up (and I was dreading having to call them). I now understand, the smaller drains in the house start backing up if the main drain is becoming clogged. A friend of mine at work told me about Virginia Plumbing and Heating. I called them and met the guy at my home about 2 hours later. He was in and out in a little over an hour-and-a-half, but I was charged for only an hour-and-a-half. This time (I called a true pro), when Steve from Virginia Plumbing and Heating left, my tub was really draining quickly. Steve was polite and professional and $220 less! I will never call that other company ever again! I give my highest recommendation to Virginia Plumbing and Heating, and I think they should give Steve a raise! Seriously, the company and Steve were prompt, professional, effective and comparatively speaking… “cheap!”

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02/08/2012 Jennifer K. – Churchville, VA wrote:
For the last year or two, because of the crazy fuel prices that we have had to deal with, I have been contemplating changing my oil-burning furnace and old electric water heater, both to propane. I did my due diligence by calling several companies. After thoroughly reviewing the 3 companies who actually responded and would provide a written quote, I decided to go with Virginia Plumbing, Heating and Air Conditioning. They removed and disposed of the old water heater, underground oil fuel tank, oil furnace and replace the topsoil. They reseeded and through straw as well. They installed a New 95% Efficient Goodman Propane-Converted furnace and A.O. Smith 50 gallon Water Heater, helped me secure a propane fuel price that was better than I was able to find on my own and they organized everything with the placement of the new 500 gallon propane above-ground tank. They had to run gas pipe to both the water heater and furnace, and from my eye it all looks neat and runs beautifully. The entire job took 2 men just 3 days and it went very smoothly. Their quote came in $1,200 lower than the next bid and there were no hidden or extra charges when the job was complete. Everything runs great and it is much quieter, too! My only regret is not having the work done 2 years ago, because the reduction in my homeowners insurance and savings in oil fuel would have paid me back for the cost of this new furnace and water heater by now!

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01/11/2012 Jessica O. of Harrisonburg, VA wrote:
This is a quality company who was available when I needed them. They presented to one of my homes within 4 hours of my calling them. The plumber was polite, respectful and charged me fairly. I had used a different company for a different property of mine awhile back and VA Plumbing and Heating charged me about half as much to remove and replace a toilet after a tenant’s child threw a toy in it. They also had to snake the main drain to clear the down line remnants of what was thrown in the toilet. The total charge was just under $150 for an hour-and-a-half of what looked like pretty hard work to me! I am thoroughly pleased with this company and highly recommend them.

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12/5/2011 Carl J. of Grottoes wrote:
In November, I had a company out to clean my main drain when my tubs and toilets stopped draining. Well this company was at my home for under an hour and a half and charged me $300!!! 2 days later the exact same problem had recurred. I called the company, and they would not come out unless I paid them for a service call. They mentioned on the phone that they suspected that the main drain was broken and would probably need to be replaced. They wanted $65 just to come out and give me a quote and $269 to run a camera up the drain before they replaced the drain for a whole lot more! Furthermore, they couldn’t come out until the following day. Hello I had sewage backed up in my basement and I couldn’t use my toilets or take a shower. I hung up and called around. I spoke with one other company and received a lot of voice mails. Only one other company ever called back and they never came out to provide me a quote! The drain cleaning crew at Virginia Plumbing, Heating and AC came out before the end of the same day at no charge, called me about 9 pm that evening with a price quote, and was out at 8:30 am the following morning to start work. They commenced to excavating my front lawn to replace and repair my home’s main drain. The were in and out in 2 days and were extremely workman-like and professional! The price was about a thousand dollars less than the other one I received. I highly recommend this company because they were prompt, cared about restoring normality to my family and just performed a fantastic service. God forbid you ever need this service, but if you do, I suggest that you call them without hesitation! I really felt these plumbers were honest and fair!

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